Jehangir Hospital is a pioneer of modern day emergency care in Pune which guarantees the highest level of skill, expertise, infrastructure and operates one of the best Accident and Emergency Departments in Maharashtra, providing services for all kinds of emergencies, be it Trauma, Non-trauma, Medical or Surgical emergencies, 24 hours a day, 7 days a week and 365 days a year. The Emergency Room is one of the most critical areas in the hospital. The protocol at our 24X7 Emergency Medicine Department is designed to respond quicker and have proven outcomes that are on par with the very best. The quality of medical services provided in the emergency room is of paramount importance and often have a direct bearing on the morbidity and mortality of a patient. We also keep track of several important quality indicators, to ensure that the care process is smooth and efficient every time. To name a few quality indicators that are monitored:
In our Emergency Medicine Department, one can be assured of receiving globally benchmarked medical assistance. Our long years of experience have taught us the value of every second. So, ‘we take care of every second and the minutes will take care of itself’ is a driven benchmark.
Jehangir Emergency Department is equipped with 12 beds conveniently located in the basement of the hospital with a wide and separate entrance. The fully equipped center is staffed with full- time, emergency medicine graduated, certified and experienced Emergency Physicians, Emergency Paramedics, Nurses, who are specialized in all areas of Emergency Medicine. The Emergency Medicine Department is a Level-1 Emergency Centre with Academics and Research orientation and provides a range of state-of-the - art equipment and technology for all kinds of emergency management and support, as well as emergency access to other sub - specialties and physicians. The Emergency Medicine Department has a standardized clinical system with implementation of Clinical Pathways, Center Of Excellence For Core Emergency Cases, Clinical Codes (First of its kind) System such as CODE STROKE, CODE CARDIAC and CODE TRAUMA with dedicated in-house numbers to ease the mechanism and provide proper outcomes to the Patients', Quality Assurance Program And Safety Codes Application System. Apart from the medical services, a touch of humanity, concern for the patient’s family and minimal procedural protocols are applied with our motto, “PATIENT FIRST” and the concept is imbibed.
Following Research and Development by the core team at Apollo Hospitals, a 1066 ambulance that suits the Indian conditions, which is affordable, fully equipped and capable of initiating emergency care at the site of incident and en route to the hospital, was launched in 2003 and named “HOSPITAL ON WHEELS”, as it is accompanied by a fully trained, qualified and certified in Advance Life Support System staff to distinguish them from traditional transport ambulances.
Jehangir Emergency Care is a scientifically developed protocol driven emergency system. The system has several unique and innovative features: An easy to remember emergency access number-1066. An easy to reach emergency lifeline number 020-66811066(Landline),8888881066(Mobile). Ambulances that are well equipped with qualified and certified trained personnel – Indeed, a “HOSPITAL ON WHEELS”. An effective communication system between the hospital emergency facilities and ambulances. Highest functional medical protocols in place.
These are the numbers to reach Jehangir Emergency Medical System, anytime, anywhere, in any emergency, day or night, 24x7. The aim of this service is to provide comprehensive pre hospital and in hospital care. Since its launch in 2003, this service has provided emergency care to over 20,000 emergency calls and saved many lives. What sets this system apart from the other sevices is the level of professionalism and standardization of treatment, which has earned the team a reputation of trustworthiness. Little wonder then, that the 1066 EMS has earned a reputation for being the most reliable, responsive and effective service of its kind in the city.
Some of the outstanding performances during an emergency:
MBBS, MD, DNB, FCEM
“Thank you Jehangir Hospital. I can play with my children again.”
- Shilpa Sarangi, May 2017
“Jehangir Hospital is behind my daughter’s speedy recovery.”
- Maahi Brahmantar, Jul 2017
“This is just to say what a fantastic daycare Dr Shona Nag and her team have created at Jehangir Hospital. Everyone was extremely friendly and everything went off so smoothly. The checklist and detailed menus and do\'s and don\'ts answered all our questions before we asked them. Thanks again.”
- Gauri Shah, Dec 2017
“During the last two and a half years, I’ve survived serious illnesses by getting admitted to Jehangir Hospital. In fact, my very life was saved by doctors and the dedicated nursing staff. After having four surgeries, I am indebted to the complete nursing team. Compassion and efficiency were exemplified by most of the nurses. Thank you Col. Nirmala and your stalwart nursing staff.”
- Mahalatchmee Thomas, Sep 2017
“I saw my child only after five days as I was recovering from my delivery. I was very scared but the doctors and nurses at Jehangir Hospital took very good care of my baby. They have been a constant support in the last two weeks.”
- Ashwini Dhobale, Jan 2018
“I was in Jehangir Hospital from 29th Jan to 2nd Feb and my daughter Shai from 12th to 16th Feb. We were well attended to by all the staff and that includes the sisters, brothers and the floor staff. Call bells were immediately responded to at all times and every effort was made to keep us comfortable during our respective stays! Thank you Maya Mahale & Gina Ali Khan for ensuring no let up in the service.”
- C A (Kit) Heredia, Feb 2018