Financial arrangements for your hospital stay must be made prior to or at the time of admission. Please indicate the mode of payment you will use and make your preferences known before your admission. The responsibility for the payment of accounts will fall under one of the categories.
In this case you may be asked for a deposit based on the estimated length of your stay at the hospital as advised by your consultant. The deposit is payable on your admission. The initial deposit is only an approximate amount. This may not vary most of the time.
The Billing Staff will periodically inform you of your interim bills and additional payments to be made (if any). In case you require details or for any discrepancy, you can approach our billing section.
However if the patient's condition warrants unscheduled surgical intervention, shift to ICU, use of ventilator and high-end antibiotics, then daily or alternate payment slip will be raised. In this context you are requested to update the deposit made periodically. Final bill will be given at the time of discharge.
Please ensure that all payments are made promptly. Upon discharge, a comprehensive bill showing all necessary details will be given to you. No payments outside of what is shown in the bill should be made and kindly refrain from giving tips to any of our staff. Please feel free to contact the Billing In-Charge in case of any queries or clarifications.
Payment is accepted by Cash / Credit Card / Debit Card only. Personal Cheques are not accepted.
Administrative charges will be charged as applicable on every bill. It is the operational charge for the services being availed of by you.
Refunds above `5,000/- will be made by Cheques only and sent to you at the address in our records.
Dietitian's charges will be charged separately for diet planning of the patient.
In case a patient has been admitted in a lower category room due to non availability of a room of their choice and subsequently transferred, billing will be done as follows:
Bed charges / investigations on actuals as per room category.
Consultation / Surgeon's fees as per higher category
Theatre / procedure charges as per higher category.
Patient admitted in semi private / private rooms opting for general ward after surgery will be charged for the surgery at the rate applicable for the accommodation occupied on admission.
For patient transferred to intensive care unit (ICU), room / bed occupied earlier must be vacated. In case of double occupancy, additional charges will be levied as per category of room.
Schedule of Deposit / Advance
Predetermined package - 100% of the package cost
Elective procedure - 90% of estimated hospital charges
All other cases - 80% of estimated hospital charge.
In case of '2' & '3' above. The Doctor's charges would be over and above the amount.
If your bill is to be paid by your company, please ensure that you bring with you a signed letter from your company clearly accepting responsibility for all medical treatment. The Hospital will provide treatment in the bed category specified by your company. Any deviations from the instructions will be billed directly to you. The Hospital will be willing to share with you in advance, approximate cost of treatment, investigations, hospital charges etc.
Such information can be obtained in advance from the billing personnel.
Refund of deposit is given only up to `10,000/- in cash if the bill is finalized before 5:30 PM. If bill is finalized later or if it is a higher amount, refund is by cheque/ NEFT only next day. If deposit is made through credit card, then refund is after 3 working days subject to funds clearance.
Please note that all your inpatient billing payments are to be made only at the I.P billing office. No other personnel is authorized to collect any payment from you.
Bill estimate given is an approximate amount calculated on the basis of clinical condition as well as average length of stay. This may vary at the time of final discharge.
If the Company Paying credit patient gets admission at night, they are requested to visit respective offices (TPA/Corp desk etc.) in morning in order to complete the documentation, till the time of receiving cashless documents; patient will be treated as cash paying patient for all aspects.
All Payments are accepted only at the Cashier's Counter in the Inpatient Billing Department, Customers are requested to obtain a valid receipt from the Cashier for the payment(s) made.
Jehangir Hospital will not be held responsible for any payment made without a valid receipt (issued by Cashier) and outside the hospital premises.
If the patient's attendants retain the room (subject to availability), while the patient is in ICU – 2 times of the room rent per day to be paid. Any additional services availed in the room by the relatives will be charged on actual.
IP admission charges are `300/- per admission.
Cashless processing charges for insurance/TPA is `500/- per case. Hospital is not responsible for delay or denial of the approval. Approval or denial of the claim is a matter to be settled between Insurance/ TPA and the patient. The hospital endeavours, at all times, that the process goes through speedily.
Patients will be responsible for co-payment amount: Component from total billing (remaining amount) needs to be collected from the patient once Insurance Company confirms the final sanction and as mentioned in the approval document. Also patient need to pay the non-payable charges as defined by the Insurance/TPA at the time of discharge.
The day of admission will be charged as full day, irrespective of duration/time of admission.
Most health insurance policies do offer cashless hospitalization facility and route your policy through a Third Party Administrator (TPA). If you get hospitalized at a Network Hospital of your TPA, you will be eligible for cashless hospitalization. However, if you get admitted at a Non-network Hospital, then you will need to settle the bills directly and seek reimbursement from your TPA.
The Hospital has tie-ups with Third Party Administrators (TPA) to provide cashless benefit to patients with medical insurance. Cashless hospitalization is a facility provided by most health insurance policies and enables an insured customer to obtain admission and undergo the required treatment without a direct payment. The role of the hospital in cashless hospitalization is that of a facilitator only. The hospital has no authority to approve or disapprove any request for cashless hospitalization. To smoothen the cashless service there are guidelines to be followed.
Establish contact with the Insurance / Corporate desk at the hospital. You will need to present your original health insurance card issued to you by your TPA. Collect the pre-authorization form pertaining to your TPA. Forms are available at the counter from 9.00am to 8.00pm (all days). (Sundays:- 9:30am - 5:30pm). Cashless processing is priced at `500/- per case.
The Hospital is only a 'Service Provider' and acts as a facilitator to expedite the insurance process, hence sanction of insurance is beyond the scope of responsibilities of the hospital. TPA/Insurance may fail to deduct certain charges but mention generic wordings for it and accordingly they will be collected by the hospital. Patient can claim reimbursement for the same through insurance company as per their policy.
General details on the health insurance policy - to be filled in by you (the Insurance / Corporate Desk will assist you in case you have any difficulty).
Pertains to the treatment recommended for you - it needs to be filled in and duly signed by the Doctor who is treating you (do not attempt to fill this section; contact the Insurance/ Corporate Desk in case of any difficulty). This form is to be filled by the insurance policy holder.
Your Doctor will complete the medical details and sign the form. The Ward Secretary will help you facilitate the process. The completed form will be handed over to you which has then to be taken to TPA counter wherein it will be faxed or e-mailed to the concerned party.
Kindly ensure that information provided by you is correct and consistent especially with respect to pre-existing ailments, as discrepancy in facts would result in rejection of claim and/or delays.
The fully completed form is to be submitted within 24 hours of admission.
In case of non-submission of form with stipulated time period, the patient will be asked to make the payment in cash.
Filling the authorization form does not mean that your claim has been approved.
The authorization of the amount is entirely at the discretion of the insurance company. The hospital is only a facilitator in this process and does not play any role whatsoever.
We will be working on your insurance approval however, at the same time, kindly keep yourself updated of the latest status of your claim at regular intervals.
In case the insurance company rejects the claim at any point of time, the patient is liable to make the entire payment to the Hospital.
All non-admissible charges (administrative charges, dietician charges, extra food, telephone, barber etc.) are to be borne by the patient as per the IRDA rule. The Hospital is only a 'Service Provider' and acts as a facilitator to expedite the insurance process, hence sanction of insurance does not come under the hospital purview.
Before the patient is discharged, the discharge summary and final bills are sent for final sanction.
The patient will be given clearance once the final bill is sanctioned by the insurance provider.
Please Note: All original reports including films and discharge summary along with bill will be forwarded to the insurance company for payment.
“We would like to thank Dr Jyotsna Angom and her team for the constant support throughout the pregnancy. Last 8 months was both physically and emotionally exhausting as it was a complicated one but she dealt it with it so well and was always available. Without her it would not have been possible to pull through. Heartfelt gratitude.”
- Aamra Ahmed, Nov 2022
“We are thankful to Sachin sir and Sharayu mam for bringing joy and happiness into our life. You are a ray of hope to all those couples who are planning to have a child but due to health issues, they can\'t. My experience with Dr. Sachin is excellent, very motivating with a positive feelings, a humble human being and his staff is also very helpful and understanding. I would definitely recommend this team to all couples.”
- Vishal Patil, Nov 2022
“Aishwarya Jiman here. Our family has been blessed with our little princess on 23-Jul-2022 I would like to write a heartfelt thank you note to Dr.Nina and her team. Hello Dr. Nina Ma\\\'am.... Words are not enough to express the joy of delivering a baby with the support of your expertise and the commendable efforts of the entire Team of Jehangir Hospital... There was a point where I was about to give up hope and your words of determination to push myself to the finish line made our bundle of joy arrive with normal delivery... Jehangir facilities staff, Maternity Nursing staff, Dr. Sayali, Resident Dr. Prakhriti, Dr. Mehek Mukhi (making me understand to push with my mouth closed and not scream cuz that would drain out all the energy), the entire team was alert and hands on during the entire birthing process. Our first prenatal workshop U and Me Baby was an experience that we will always cherish. The breathing techniques demoed in the session were the most helpful during the birthing process. 100 sqauts > castor oil. + Milk .. all made the trick for a challenging yet smooth delivery. You were always determined to ensure I had a normal delivery despite being a diabetic. All the tests were performed at the right time during the pregnancy cycle.. Dr. Saket was always prompt to answer any doubts we had.. Dr. Sarita K made sure my sugar levels were under control with the insulin dosage though I was very tensed if high insulin dosage could have any effects.. Overall.. the comfort level that Dr.Nina Ma\\\'am has with her patients ..being clear and vocal ..shows how much of an expert she is in her profession that is her passion for a lifetime.. I remember she said during my delivery in the labor room.. OBGYN is something that I can\\\'t live without..🙂 (Ma\\\'am - I could catch only some of those words . Thank you for all your efforts and dedication. And yes..do follow Ma\\\'am on Instagram for all the helpful tips and facts about OBGYN and salad dressings too..”
- Aishwarya Jiman, Jul 2022
“I Shradha Sanjay Chavan, granddaughter of subhadra vijay chavan. My grandmother is facing spine pain, she is having cramp since 4 years from CGHS we came to know about jehangir hospital and Mr. Sanjay Gandhi Sir. My family was scared about spine operation. And many of the peoples are given feedback for spine operation. Some people are given feedback that the sine operation will not work or patient will suffer a lot after operation. But the operation goes very well. My grandmother is able to walk now and the pain which she is having before that pain is no more with her. The services of the hospitals superb. In jehangir hospital I noticed there is less paper work. All staff and doctors are so friendly and handled politely. And I will make sure I will refer my family and friends for future treatment in jehangir hospital only”
- Shradha Sanjay Chavan, Apr 2022
“Detect tumor in MRI before only 7 day headache & vomiting. At 04-12-2021 Dr. Sachin Gandhi operated at Poona hospital after surgery of 8 days doctors declared that patient survives from cancer fourth grade, so we have done 45 day medication & chemo therapy at budhani hospital. It completed at 31st Jan 2022. After 1 month gap we had do monthly 5 days chemo line with reference to Dr.Piplani(Jehangir Hospital). There is 3 chemo line done up to June 2022 after Dr. Piplani said we do MRI. In that MRI again detect tumor is increased at same stage so Dr Şahin Gandhi operated 2nd time(27-06-2022). He is recovering from 2nd surgery after we will do chemo lines in jehangir hospital with ref to Dr. Sanjay Piplani Patient name - Akshay Konde”
- Tejaswini Konde, Dec 2021
“Dear Dr. Lad & Team, The last 2 months were tough for us to go through our child was suddenly put into ICU & Ventilator. these things were very difficult for us to accept. Rutvi has gone through difficult times with different medical complications for a child & her age it was very difficult to imagine such pain & such a challenging situation. The team of doctors & healthcare gives at Jehangir Hospital were just on top of the job to help Rutvi come back to normal. The challenges were many but each time the team was proactive and reactive. She has got the perfect treatment with the medical expertise & the diagnosis. We got many re-affirmation about the line of treatment and many experts assured us that our child is in safe hands. We are so delighted to give the best possible medical treatment to our child & bring back her with little or less impact. The smile & happiness on Rutvi\'s face right now assures us that the care she got is unmatched Our Gratitude & thanks beyond words”
- Sneha And Alok Patwardhan, Jun 2022
“To the Best physiotherapist Dr. Radhik Patil & Team. Thank you for pushing me to limits I didn\'t think were possible from the first visit to the last, I am always stoked to see the difference. Thank you for getting me back on the field quickly Sitting out kills me, and you guys are the best at getting me back on the field in the shortest amount of time possible Thank you for encouraging me to keep going even when it hurt Even when I felt my arm was going to fall off, thank you for encouraging me to keep going as it will get it stronger. Thank you for treating me like a person, not a number, and caring about my life outside of my injuries. I enjoyed the talks just about life in general and getting to know you guys Thank you for continuing to work with me even when your next patient has arrived Thank you for learning my sport to target the specific muscles needed in my daily game. Thanks for being a huge part of my success as an athlete.”
- Himanshu Jadhav, Jun 2022
“Excellent doctors & services provided by our staff especially Dr. Snita Sinukumar for all of her dedication and personal attention towards the patient. Thank you for sharing time to time all information and bare our questions.”
- Pramilla, Apr 2022
“I, the undersigned here Mohammed Ali Al Badri, the vice president of Supreme Court in Republic of Yemen, have the honour to submit herewith my sworn declaration that I accompanied my wife Safia Mohammed Qadri from Yemen to India as a patient after 2 years of suffering, motionless in her room, can not walk more than 10 meters.l presented her to all specialists available in Sanaa, Yemen but of no use. So we. reached Pune. And due to her good luck,I exposed her to hounarable Dr.Sandeep Borse in Jehangir hospital, in view of advice given by one surgent in Pune to do nails in her lower spine. But when she was examined by Dr.Sandeep he refused that view and said: No need of surgery, I will prescribe a medicine for her that will enable her to walk again, I was astonished. I couldn\'t believe what I have heard, just after 4 days of using that medicine, she felt that the ropes tighten her body started to untightened, and with a help of physiotherapy exercises, she was able to walk independently for long distances gradually. However, I hereby express my family\'s gratitude for DR.SANDEEP BORSE, the statue and pillar of medicine in Pune, who deserves all thanks for his efforts In relief ing human suffering. Alongside him, there are others who deserve the same gratitude. This is a real witness under my oath, and according to the best of my belief.”
- Mohammed Ali Albadri, Aug 2021
“Super Staff, Excellent Doctors. Very Comfortable Experience. Thanks to Team Jehangir”
- Darius Dorabjee, Jul 2021
“All Service and treatment is very good Thank you for everything”
- Sandeep Borse, Jul 2021
“Every staff was appreciated happy with the treatment given by the doctors. very good coordination between nursing staff and doctors. They treated me like a brother. ward sisters & housekeeping staff had treated me very nicely. Thank you for all your service”
- Raghundan Rathi, Jul 2021
“Our experience at Jehangir hospital was and always is lovely. Ms. Maya took care of us so well. all the labour room staff were extremely caring and efficient. Dr. Ninan Mansukhani and Dr. Kamat took care of us very well. The nursing staff at cardiac care is also excellent. All in all a great experience”
- Zara, Jul 2021
“We received very good service from everyone in the hospital. I am very much thankful to Maya & the Doctors. Thank You so much for everything”
- Sham Balani, Jul 2021
“Would like to thank all the people who took good care of me during my short stay”
- Dr Shilpa Yadav, Jul 2021
“We received a very good service from everyone at Jehangir. All the nurses and doctors gave the all required support. We all like to thank everyone for their support”
- Shikha Bose, Jul 2021
“The staff were very kind, from Maya head of admin to the nurses everyone was tremendous a special thank you to Maya, snehal, Rutika, Aishwarya & Priyanka for taking my care.”
- U R Dani, Jul 2021
“I would like to appreciate the entire team at Jehangir for taking such good care of me. I would especially like to mention Maya Mahale\'s name her personal touch and presence made me confident.”
- Devyani Mungali, Jul 2021
“Excellent Service at operation theater, Special thanks to doctors and nursing staff”
- Sunita Dinde, Jul 2021
“We are very satisfied with the service, the nursing staff is caring and works professionally. the attendant was prompt. we thank you for all the care provided.”
- Nargis Nagarwalla, May 2021
“Felt totally at home. overall extremely grateful to the entire team of Dr. Gadgil the nurses and ward boys. Everyone took lots of care with a smiling face.”
- Pathik Divate, May 2021
“I am grateful to all the team of doctors, nurses, and medical staff. all staff worked well in my treatment and recovery. thank you Jehangir Hospital.”
- Chetan Tolia, May 2021
“The excellent medical facility provided Dr. Kamat and the team are excellent and very supportive Staff have a good sense of humor.”
- Tejas Belhekar, May 2021
“A very pleasant stay, good medical staff, best nursing plus cleaning facility. IN this pandemic Medical staff was taken care of very well thank you so much. also very happy with the check-out procedure.”
- Yehan Morris, May 2021
“Patient\'s treatment handled very well by nursing, housekeeping staff, and doctors as well. Thank you so much for your help & Support. God bless each one of you and your family member.”
- Joel Pinto, May 2021
“My first experience of hospitalization. The staff, doctors, sisters, pantry all contributed well. Thank you for living to your motto We Add Care.”
- Randeep Khokar, May 2021
“Outstanding medical care, Excellent nursing staff. Thank you for everything”
- George, May 2021
“Whenever I have come here I have been always treated well. staff is efficient and caring. I and my family found Jehangir Hospital Doctors and medical staff has been most helpful always.”
- Avantika, May 2021
“Very caring and most attentive medical staff. All doctors were completely professional and at the top of their subject. the care is warm, personalized, and genuine.”
- Lianne Poonawalla, May 2021
“Dear Team Covid, Namrata Pimpalkar got admitted at Jehangir Hospital on 14th April 2021 due to symptoms of covid - 19. I was initially under a 6 days treatment of another doctor but due to the severity of the injection and the HRCT scan report I was advised for immediate hospitalization Mr. Shailesh and Ms. Maya from the administration and admission department helped me get a bed at the hospital. I was immediately given treatment after taking in the casualty. This helped my fever and head pain to relieve faster. Dr. Ambike, Dr. Chaitanya, Sister Sneha, Shaila, Libina were all very supportive during the treatment. They followed the doctor\'s instructions carefully and frequently took feedback about how I was feeling. Being a Covid patient I was away from my family, but these people gave me care and warmth. The dietician Ms. Manpreet was very protective and used to call me every day to check food preferences. Nikhil & Arvind both ward boys were very good at their job and on-time delivering food & water overall thank Jehangir Hospital 4th floor ward for helping me get recovered and their help towards me.”
- Namrata Pimpalkar, May 2021
“On behalf of the School Management and staff, I would like to say a huge thank you to all at Jehangir Hospital for the care and relentless support rendered to our colleague during his illness due to Covid.We would like to thank all the Doctors, Nurses and staff at the hospital for working tirelessly during this pandemic and caring for him. To show our appreciation and gratitude, please accept a small snack and tea goody bag for all the staff at the ICU and Covid ward. This is gesture from all of us to show that we care for their well-being in these trying times. Thank you once again,”
- Mahindra International School, May 2021
“My baby was born in Mid of June in Jehangir Hospital which is also a Covid treatment center. Since the day he was born, he has been under consultation/supervision of Dr Shilpa Yadav. Be it while being inside hospital or after discharge, she has always been there to guide us. Even in this COVID situation, she helped as much as possible by being available as a professional health-care provider”
- Amita Singh, Aug 2020
“Thank you Dr Mayur Kardile for your excellent work while performing surgery on my father for spine injury. Your hands are skilled as my incision is very small and my father’s pain has been minimal during recovery. I will be recommending you to everyone I know who also as spine related challenges. Sachin Aher (Jan 2020)”
- Sachin Aher, Apr 2020
“Expressing my gratitude with a humble heart and extend a warm thank you to Dr Chaitanya Kopikker for all you did with precision, skill and expertise. I would like to appreciate & Acknowledge the difference you made each & every day with care and compassion. I\'m truly grateful to the Jehangir Hospital services and utility rendered by the supporting staff. - Dr Dilip M.Jain [Medico Legal Consultant] (April 2020)”
- Dilip M Jain, Apr 2020
“I cannot describe with words, how grateful i am for Dr Mayur Kardile\'s guidance, help and approach. Thank you for everything that you have done for me as well as for saving my legs so i can walk without any problem. Excelent outstanding performance with the spine surgery. Thank you million times - Peter Skol (March 2020)”
- Peter Skol, Apr 2020